FAQs
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
Keys can be picked up at scheduled time at the leasing office. Please bring a valid photo ID and any required move-in paperwork.
The security deposit is $500, and it is returned within 30 days after move-out, pending any deductions for damages or outstanding balances.
No, utilities are not included. Residents are responsible for water, trash, electric, pest control.
Residents can choose from the ones in the Welcome Home Letter.
No, residents need to set up their own service.
The available providers are Optimum.
Guest parking is available at no specific area; uncovered parking is 1st come 1st serve.
Maintenance requests can be submitted through the online portal, phone, or office visit. Emergency maintenance can be reached at (325) 617-7863.
The pool is open from 10:00 AM – 10:00 PM – All year round. Pool rules must be followed at all times.
The fitness center is open 24/7 with key entry.
The community allows all pets, no breed or weight restricitons.
Pet fees include a, $400 non-refundable pet fee, and $20 monthly pet rent per pet.
No valet trash. Dumpsters on the property.
All over property.
Quiet hours are enforced from 10:00 PM – 7:00 AM.
The standard lease term is 6-15 months.
No. Month to Month is only for existing residents not renewing.
Check leasing office for availability.
Yes, garages are available for $80 per month.
Carports cost $30 per month and garages cost $80 per month.
Yes, package lockers are available at Ph 1 and 2 mailroom.
No
Yes, packages are held for 7 days before being returned to sender.
Residents can reserve clubhouses. BBQ and Pool Area are 1st come 1st serve.
$250 non-refundable reservation fee for clubhouses.
Yes, the clubhouse can be reserved for $250.
The maximum number of guests per resident is 2.
Towing is enforced for unauthorized parking situations.
No, water bills are individually submetered.
No.
Vouchers are not accepted.
Inform the leasing office and add to the leasing application.
Yes, inform and schedule with the leasing office.
USPS/UPS delivers to the front office during business hours, FedEx, DHL, and Amazon deliver directly to the resident’s door.
Yes
Yes
Electric
No
No, guests staying longer than 15 days must be registered.
Residents can have up to 2 guests at a time.
Transfers for pest control issues are evaluated on a case-by-case basis.
Pest control is scheduled every 4th Thursday of the month.
Yes
No Valet trash. Dumpsters on property.
Resident events are held quarterly, and we encourage all residents to participate.
Yes, residents are welcome to bring a guest. Please check with management for event-specific guest policies.
Yes, fire extinguishers are provided in each apartment for safety.
Yes, each apartment has designated evacuation routes. Emergency exit maps are posted in common areas.
Yes, additional remotes or keys can be requested. Fees may apply.
Yes, residents are responsible for replacing their own remote batteries.
No.
Yes, apartments can be rekeyed upon request. Fees may apply.
Guest limits vary based on community policies. Please refer to the lease agreement for details.
Guests can stay up to 15 days before requiring management approval.
Any uncovered parking.
Yes
Opt-out options depend on the service type. Please speak with management for specific policies.
Installation fees for internet or cable depend on the provider. Contact your service provider for details.
Yes, the mail area is monitored via video surveillance for added security.
Yes, handicap-accessible apartments are available. Contact the office for availability.
No.
No.
Yes, there are walking and jogging trails nearby.
Non-Smoking Property
Yes, residents may receive discounts from local businesses. Ask the office for current offers.
Yes, public transportation and ride-sharing options are available nearby.
Yes, residents can join our online community groups for updates and discussions.
No, EV chargers located 3 miles from property.
Yes, bicycle storage.
No.
Yes, on-site storage units are available for residents.
We are in the SAISD district.
Yes, there are parks and recreational areas nearby.
Yes, farmers’ markets and grocery delivery services are available.
Yes, nearby hospitals and urgent care facilities are accessible.
Door Dash, San Angelo TOGO, Uber Eats
Window dimensions vary by floor plan. Contact the office for details.
Apartments feature Vinyl and Carpet throughout.
Appliance brands and models vary by unit. Contact management for details.
Yes, ceiling fans are installed in each unit.
Ceiling heights range from 9 feet.
Yes, apartments are pre-wired for Optimum.
Yes, fees may apply.
Standard window coverings include screens and blinds.
Yes, storage closets/spaces are available in each unit.
Lease renewal processes can be completed online or in-person.
Contact the office to update your contact information.
We do not allow subletting.
Early lease termination policies depend on lease agreements.
For noise complaints after hours, contact (325) 617-7863.
Report lost/stolen items to the San Angelo police department.
Yes, holiday decoration policies are outlined in the community guidelines.
Renter’s insurance is required. Minimum coverage details are available in the lease.
Residents can submit feedback via our online portal or office.
Satellite dish and antenna installations are not allowed.
Large deliveries should be coordinated with the office.
Smart doorbells and similar devices require management approval.
Grill use is subject to community policies.
Balcony/patio storage restrictions apply. Contact management for details.
Bicycle/scooter use is permitted within community guidelines.
Posting signs/notices requires management approval.
No.