a bedroom with a bed, dresser, and television at The  BLVD
a bedroom with a bed, dresser, and television at The  BLVD

FAQs

FAQs

You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!

Does your community have an elevator for use?

No.

What is the policy on posting signs or notices on the property?

Posting signs/notices requires management approval.

What is the policy regarding the use of bicycles or scooters on the property?

Bicycle/scooter use is permitted within community guidelines.

Are there any restrictions on storing items on balconies or patios?

Balcony/patio storage restrictions apply. Contact management for details.

What is the policy on using grills or outdoor cooking equipment?

Grill use is subject to community policies.

Can I install a smart doorbell or other similar devices?

Smart doorbells and similar devices require management approval.

What is the procedure for receiving large deliveries?

Large deliveries should be coordinated with the office.

What is the policy on installing satellite dishes or antennas?

Satellite dish and antenna installations are not allowed.

How can I provide feedback or suggestions to the management team?

Residents can submit feedback via our online portal or office.

What is the policy regarding renter’s insurance?

Renter’s insurance is required. Minimum coverage details are available in the lease.

Are there any restrictions on holiday decorations?

Yes, holiday decoration policies are outlined in the community guidelines.

What is the process for reporting a lost or stolen item on the property?

Report lost/stolen items to the San Angelo police department.

How do I report a noise complaint after hours?

For noise complaints after hours, contact (325) 617-7863.

What is the policy for early lease termination?

Early lease termination policies depend on lease agreements.

What is the procedure for subletting my apartment?

We do not allow subletting.

How can I update my contact information with the office?

Contact the office to update your contact information.

What is the process for renewing my lease?

Lease renewal processes can be completed online or in-person.

Are there storage closets or spaces within the apartment?

Yes, storage closets/spaces are available in each unit.

What type of window coverings are provided?

Standard window coverings include screens and blinds.

Can I paint the walls or make other alterations to my apartment?

Yes, fees may apply.

Are the apartments pre-wired for certain services?

Yes, apartments are pre-wired for Optimum.

What is the height of the ceilings in the apartments?

Ceiling heights range from 9 feet.

Are there ceiling fans installed in the apartments?

Yes, ceiling fans are installed in each unit.

What are the appliance brands and models provided?

Appliance brands and models vary by unit. Contact management for details.

What type of flooring is installed in the apartments?

Apartments feature Vinyl and Carpet throughout.

What are the dimensions of the windows in my apartment?

Window dimensions vary by floor plan. Contact the office for details.

What local resturants deliver to the community?

Door Dash, San Angelo TOGO, Uber Eats

Are there any nearby hospitals or urgent care facilities?

Yes, nearby hospitals and urgent care facilities are accessible.

Are there any local farmers markets or grocery delivery services?

Yes, farmers' markets and grocery delivery services are available.

Are there any nearby parks or recreational areas?

Yes, there are parks and recreational areas nearby.

What school district are we in?

We are in the SAISD district.

Are there any on-site storage units available?

Yes, on-site storage units are available for residents.

Are there any community programs or classes offered?

No.

Are there any bicycle storage or repair facilities?

Yes, bicycle storage.

Are there any electric vehicle charging stations?

No, EV chargers located 3 miles from property.

Are there any community social media groups or forums?

Yes, residents can join our online community groups for updates and discussions.

Are there any ride-sharing or public transportation options nearby?

Yes, public transportation and ride-sharing options are available nearby.

Are there any preferred local businesses or discounts for residents?

Yes, residents may receive discounts from local businesses. Ask the office for current offers.

Are there any designated smoking areas on the property?

Non-Smoking Property

Are there any walking or jogging trails nearby?

Yes, there are walking and jogging trails nearby.

Does the community manage lawn services for private lawns?

No.

Does the community offer private yards or green spaces?

No.

Do you have handicap apartments available?

Yes, handicap-accessible apartments are available. Contact the office for availability.

Is the mail area under video surveillance?

Yes, the mail area is monitored via video surveillance for added security.

Are there any internet or cable installation fees?

Installation fees for internet or cable depend on the provider. Contact your service provider for details.

If provided by the community, can I opt out and use a different service provider?

Opt-out options depend on the service type. Please speak with management for specific policies.

Can my guest park in my carport?

Yes

Where can my guests park?

Any uncovered parking.

How many days can my guests stay?

Guests can stay up to 15 days before requiring management approval.

Is there a limit to how many guests I can have?

Guest limits vary based on community policies. Please refer to the lease agreement for details.

Can I rekey my apartment?

Yes, apartments can be rekeyed upon request. Fees may apply.

Can I change my entry code?

No.

Do I have to change out my own battery remote?

Yes, residents are responsible for replacing their own remote batteries.

Can additional access remotes or keys be requested?

Yes, additional remotes or keys can be requested. Fees may apply.

Are there specific evacuation routes for my apartment?

Yes, each apartment has designated evacuation routes. Emergency exit maps are posted in common areas.

Are fire extinguishers provided in each apartment?

Yes, fire extinguishers are provided in each apartment for safety.

Can I bring my friend or family member to a resident event?

Yes, residents are welcome to bring a guest. Please check with management for event-specific guest policies.

How often are resident events held?

Resident events are held quarterly, and we encourage all residents to participate.

Do I need a specific size bag for valet trash?

No Valet trash. Dumpsters on property.

Can additional services be requested?

Yes

What days do pest control vendors come?

Pest control is scheduled every 4th Thursday of the month.

Can I transfer because I have a pest control issue?

Transfers for pest control issues are evaluated on a case-by-case basis.

Are there any restrictions on the number of guests?

Residents can have up to 2 guests at a time.

Do I need to notify the office when I have guests?

No, guests staying longer than 15 days must be registered.

Can my guest receive packages?

No

Does your community offer gas or electric connections?

Electric

Can we add security cameras to our front/back doors?

Yes

Is there a courtesy officer onsite to handle noise complaints?

Yes

Are there any specific delivery times I should be aware of?

USPS/UPS delivers to the front office during business hours, FedEx, DHL, and Amazon deliver directly to the resident's door.

Can I do a contactless move-in?

Yes, inform and schedule with the leasing office.

How do I register my work vehicle in addition to my personal vehicle?

Inform the leasing office and add to the leasing application.

What stores can I pay my rent at with the payment voucher?

Vouchers are not accepted.

Does your community offer recycling?

No.

Are water bills allocated to residents?

No, water bills are individually submetered.

When does towing get enforced?

Towing is enforced for unauthorized parking situations.

How many guests can I have in the amenity areas?

The maximum number of guests per resident is 2.

Can I reserve the clubhouse?

Yes, the clubhouse can be reserved for $250.

What are the reservation fees for amenities?

$250 non-refundable reservation fee for clubhouses.

What amenities are available to be reserved?

Residents can reserve clubhouses. BBQ and Pool Area are 1st come 1st serve.

Does the office hold packages for residents?

Yes, packages are held for 7 days before being returned to sender.

Do I have to register with package locker services prior to moving in?

No

Does the community have package lockers?

Yes, package lockers are available at Ph 1 and 2 mailroom.

How much are carports/garages?

Carports cost $30 per month and garages cost $80 per month.

Are garages available?

Yes, garages are available for $80 per month.

How do I get an assigned parking spot?

Check leasing office for availability.

Do you offer month-to-month lease options?

No. Month to Month is only for existing residents not renewing.

What is the standard lease term offered?

The standard lease term is 6-15 months.

Are there quiet hours in the community?

Quiet hours are enforced from 10:00 PM – 7:00 AM.

Where are the trash bins located on site?

All over property.

What days does valet trash come?

No valet trash. Dumpsters on the property.

What are the pet fees?

Pet fees include a, $400 non-refundable pet fee, and $20 monthly pet rent per pet.

What pets are allowed, and are there breed restrictions?

The community allows all pets, no breed or weight restricitons.

What are the fitness center hours?

The fitness center is open 24/7 with key entry.

What are the pool hours?

The pool is open from 10:00 AM – 10:00 PM - All year round. Pool rules must be followed at all times.

What is the process for submitting a maintenance request?

Maintenance requests can be submitted through the online portal, phone, or office visit. Emergency maintenance can be reached at (325) 617-7863.

Where is guest parking located?

Guest parking is available at no specific area; uncovered parking is 1st come 1st serve.

What internet and cable providers service the community?

The available providers are Optimum.

Is internet/cable provided by the community?

No, residents need to set up their own service.

What electric providers are available?

Residents can choose from the ones in the Welcome Home Letter.

Are utilities included with rent?

No, utilities are not included. Residents are responsible for water, trash, electric, pest control.

What is the security deposit amount, and when is it returned?

The security deposit is $500, and it is returned within 30 days after move-out, pending any deductions for damages or outstanding balances.

What time can I pick up keys on move-in day?

Keys can be picked up at scheduled time at the leasing office. Please bring a valid photo ID and any required move-in paperwork.

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